Our Work
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Front Office Module
Patients in, queues gone
Register a new patient in under 90 seconds. Verify insurance eligibility instantly, manage bookings, and keep your waiting room flowing all without lifting a pen.
✓Digital patient registration with ID scanning
✓Smart queue management with live display boards
✓Instant insurance eligibility verification
✓Appointment scheduling & automated reminders
✓Multi-branch management from one login
Queue Management
No more waiting room chaos
Give patients a smooth, dignified experience from the moment they arrive. Live queue boards, smart triage, and real-time updates keep your front desk in full control and your patients informed.
✓Smart digital queue with live patient flow tracking
✓Public display board integration patients see their place
✓Priority triage urgent cases escalated automatically
✓SMS alerts when a patient's turn is approaching
✓Multi-department queue routing (Triage → Doctor → Lab → Pharmacy)
✓Average wait time analytics and bottleneck identification
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Appointments & Scheduling
Full diary.
Zero no-shows
Book, reschedule, and manage appointments across every doctor, every room, and every branch from a single intelligent calendar. Automated reminders slash no-show rates dramatically.
✓Online, call-in, and walk-in appointment booking
✓Provider and room calendar management
✓Automated SMS & WhatsApp reminders 24h and 2h before
✓Recurring appointment scheduling for chronic patients
✓Multi-branch appointment routing and transfers
✓No-show tracking with one-click rescheduling
✓Appointment linked to Health ID full context on arrival
Universal Slade ID
One patient. One identity.
Every patient is assigned a unique Global Health ID that follows them across every facility, every visit, every payer. No duplicates. No lost history.
✓Unique Global Health ID at first registration
✓ID card, biometric, or QR identification
✓Enrollment into insurance schemes instantly
✓Authentication at every touchpoint
✓Authorization controls who sees what, where, when
✓Portable across all Slade360-connected facilities
Clinical & EMR Module
Every patient. Complete picture
Full Electronic Medical Record with medication orders, lab requests, and clinical notes all linked to the patient's Slade ID and feeding directly into billing.
✓Full EMR: history, vitals, diagnoses, SOAP notes
✓Structured medication orders with dosage & frequency
✓Electronic prescriptions routed to pharmacy
✓Lab & radiology order management
✓ICD-10 / SNOMED coding auto-suggested
✓Clinical actions auto-trigger billing
Revenue Cycle Management
Every claim. Every shilling. Tracked
Full end-to-end RCM from enrollment and pre-auth to multi-network claims dispatch, coordination of benefits, and automatic reconciliation.
✓Patient identification & scheme enrollment
✓Authentication & authorization checks
✓Pre-authorisation real-time request & tracking
✓Claims dispatched to multiple networks at once
✓Coordination of benefits primary & secondary
✓Auto-reconciliation and payment allocation
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Payments Module
Pay any way.
Collected every time
M-Pesa STK, PesaPal, PDQ card terminals, or cash. Every payment instantly reconciled against the invoice, allocated to the right account, receipted automatically.
✓M-Pesa STK Push instant phone payment
✓PesaPal Visa, Mastercard, Airtel Money, bank
✓PDQ card terminals tap, chip, or swipe
✓Split payments across multiple methods
✓Auto-reconciliation: payment matched to invoice
✓eTIMS receipt on every transaction
Billing & eTIMS Module
Every service billed.
Every invoice compliant
The moment a doctor writes a prescription or orders a test, billing triggers automatically. KRA eTIMS invoices are generated and submitted in real-time zero manual effort, zero fines.
✓Auto-billing tied directly to every clinical action
✓KRA eTIMS-certified invoice generation & submission
✓Real-time KRA portal sync audit-ready records always
✓Coordination of benefits across primary & secondary payers
✓Claims dispatched to multiple payer networks simultaneously
✓Live claims tracking status visible per payer
✓Auto-reconciliation and payment allocation per claim
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Analytics Module
Stop guessing.
Start growing
Real-time dashboards reveal your most profitable services, patient demographics, and operational efficiency. See your entire practice in one view live.
✓Live revenue and collection dashboards
✓Most profitable services and departments
✓Patient retention and no-show analytics
✓Claims denial rates and RCM performance
✓Exportable financial reports
Back Office Module
Operations.
Under control
Manage pharmacy and lab inventory in real-time, streamline procurement, and keep every department synchronized completely paper-free.
✓Real-time pharmacy & lab inventory tracking
✓Automated low-stock alerts and reorder triggers
✓Supplier management and procurement workflows
✓Asset tracking across departments
Marketing & Engagement
Patients who
come back
Reduce no-shows with automated SMS and WhatsApp reminders. Keep patients engaged, bring them back, and turn visitors into loyal advocates.
✓Automated SMS & WhatsApp appointment reminders
✓Patient recall campaigns for follow-ups
✓Health tips and seasonal campaigns
✓Patient satisfaction surveys
✓No-show tracking and re-booking automation