Full diary.
Zero no-shows

Book, reschedule, and manage appointments across every doctor, every room, and every branch from a single intelligent calendar. Automated reminders slash no-show rates dramatically.

✓  Online, call-in, and walk-in appointment booking

✓  Provider and room calendar management

✓  Automated SMS & WhatsApp reminders 24h and 2h before

✓  Recurring appointment scheduling for chronic patients

✓  Multi-branch appointment routing and transfers

✓  No-show tracking with one-click rescheduling

✓  Appointment linked to Health ID full context on arrival

Every claim.
Every shilling. Tracked

Full end-to-end RCM from enrollment and pre-auth to multi-network claims dispatch, coordination of benefits, and automatic reconciliation.

✓  Patient identification & scheme enrollment

✓  Authentication & authorization checks

✓  Pre-authorization real-time request & tracking

✓  Claims dispatched to multiple networks at once

✓  Coordination of benefits primary & secondary

✓  Auto-reconciliation and payment allocation

Every patient.
Complete picture

Full Electronic Medical Record with medication orders, lab requests, and clinical notes all linked to the patient's Health ID and feeding directly into billing.

✓  Full EMR: history, vitals, diagnoses, SOAP notes

✓  Structured medication orders with dosage & frequency

✓  Electronic prescriptions routed to pharmacy

✓  Lab & radiology order management

✓  ICD-10 / SNOMED coding auto-suggested

✓  Clinical actions auto-trigger billing

Every service billed.
Every invoice compliant

The moment a doctor writes a prescription or orders a test, billing triggers automatically. KRA eTIMS invoices are generated and submitted in real-time zero manual effort, zero fines.

✓  Auto-billing tied directly to every clinical action

✓  KRA eTIMS-certified invoice generation & submission

✓  Real-time KRA portal sync audit-ready records always

✓  Coordination of benefits across primary & secondary payers

✓  Claims dispatched to multiple payer networks simultaneously

✓  Live claims tracking status visible per payer

✓  Auto-reconciliation and payment allocation per claim

Patients who
Come back

Reduce no-shows with automated SMS and WhatsApp reminders. Keep patients engaged, bring them back, and turn visitors into loyal advocates.

✓  Automated SMS & WhatsApp appointment reminders

✓  Patient recall campaigns for follow-ups

✓  Health tips and seasonal campaigns

✓  Patient satisfaction surveys

✓  No-show tracking and re-booking automation