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Join the Savannah team

Developer Relations

Nairobi, Kenya - Full time 

Position: Junior - Mid Level hire

Pay range: KES 50,000 - KES 90,000 gross

About Us

Savannah Informatics is a Kenyan e-Health software company founded by clinicians and finance specialists to deliver interoperable, connected solutions for healthcare facilities, organizations, and regions. Our vision is to enable a better healthcare future for Kenya through the pioneering use of information technology and knowledge creation. 

We are a company with great ideas and employees. Working across various customers’ sites, our work epitomizes the future we foresee in the East African health sector: efficiency, higher value, better quality, and outcomes for patients and other consumers of health. Our customers partner with Savannah in delivering challenging projects, thus believing in the capabilities of our employees. 

The Savannah team is made up of medical doctors, project managers, and software engineers, who have a common aspiration of transforming the region’s health care. If you share in our motivation, vision, and aspirations, check out the careers page of our corporate website. 

Job Description

As a Developer Relations professional, you'll be an integral part of our developer-focused team. Your primary mission is to build strong relationships with developers, foster a vibrant developer community, and ensure their success when using our products and services. You will be a bridge between our development teams and the external developer community, advocating for their needs and helping them navigate our platforms.

If you're dedicated and ambitious and have a solid background in software engineering we’d like to hear from you!

Responsibilities 

 

This individual will be responsible for:

  • ​Community Engagement:

Act as a friendly and knowledgeable point of contact for developers, responding to their questions, concerns, and feedback through various communication channels, including forums, social media, and email.

 

  • Technical Support:

Provide technical assistance to developers by understanding their issues and collaborating with internal teams to resolve problems. Offer guidance, code samples, and solutions to help developers make the most of our APIs and tools.

 

  • Content Creation:

Produce and curate developer-focused content, such as blog posts, tutorials, documentation, and video guides, to help developers learn and succeed with our products and services.

 

  • Advocacy and Feedback:

Represent the voice of the developer community within the company, advocating for their needs, and providing valuable feedback to improve our offerings.

 

  • Events and Outreach:

Organize and participate in developer events, webinars, hackathons, and conferences to promote our products and services, and engage with developers in person or virtually.

 

  • Monitoring and Reporting:

Keep a pulse on developer sentiment and trends, track key performance metrics, and create reports to inform decision-making within the company.

 

  • Software Development:

Ongoing maintenance of the developer relations website and content management system

Skills

The ideal candidate for this position should have the following:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

  • Strong passion for technology and a desire to work with and support developers.

  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences.

  • Knowledge of NextJs and experience with headless Content Management systems

  • Strong knowledge of REST and GraphQL APIs

  • Ability to work collaboratively with cross-functional teams.

  • Self-motivated, organized, and able to manage multiple tasks simultaneously.

  • Previous experience in customer support, technical writing, or community management is a plus but not required.

Are you the one we are looking for?

We are looking for motivated and independent-thinking developers. The ideal candidate for us is a quick learner, able to pick up the nuances of a complex domain fast. They are intellectually curious and have done many interesting things.

We are open to candidates with “unconventional tech” backgrounds e.g. self-taught developers with degrees in electrical engineering, mechanical engineering, pure mathematics or statistical degrees etc. If you believe that you have serious and relevant skills (despite your unconventional background), demonstrate possession of the skills we need, have a winning attitude, and have the ability to learn fast, then we would like to hear from you.

Our culture is informal but fast-paced. We value rapid feedback, and speak freely, with team members’ input valued the same regardless of their rank. We expect anyone joining us to be comfortable with our pace and frank style of communication.
 

Benefits 

  • Great mission and company culture 

  • Impact work across the Healthcare sector 

  • Growth Opportunities 

  • Market Competitive Salary 

  • Health and Medical benefits package

Savannah Informatics does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity, or expression. Savannah is committed to providing a safe and productive learning and living community. To achieve that goal, we may conduct background investigations for all final candidates being considered for employment. Background checks may include but are not limited to, criminal history, national sex offender search, and motor vehicle history.


 

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

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